Dialpad

Dialpad – Freeware – Android iOS

Dialpad: Revolutionizing Business Communication

Elena Angelini

03/26/2025

Dialpad offers a modern and efficient communication platform that integrates voice, video, and messaging to streamline business interactions, making remote work more effective than ever.

Dialpad provides teams with a comprehensive business communication platform that caters to all types of conversations. Whether it's sales, support, individual or group meetings, Dialpad offers a solution that simplifies the process of making informed calls within and outside your organization.

Key Features:

A Unified Platform: Access all your business communications, including calls, contacts, and messages, from one convenient location.
Seamless Device Integration: Easily switch between devices, such as your laptop, desk phone, or iOS device, with just one tap, allowing you to attend important calls while on the move.
Automatic Note-Taking: With Voice Intelligence™ technology, calls are automatically transcribed. This ensures that you have a record of the conversation and eliminates the need for guesswork.
Comprehensive Contact Profiles: Dialpad goes beyond simply providing names and numbers in contact profiles. You can access shared emails, upcoming events, and even details from your CRM system.
Remote Coaching Capabilities: Even when you're away from your desk, you can easily monitor and coach calls through a single interface using the listen-in feature. Stay connected and guide your team regardless of your location.

Overview

Dialpad is a Freeware software in the category Communications developed by Dialpad.

The latest version of Dialpad is currently unknown. It was initially added to our database on 06/20/2016.

Dialpad runs on the following operating systems: Android/iOS.

Dialpad has not been rated by our users yet.

Pros

Dialpad offers a user-friendly interface which makes it easy to navigate and use.
The software provides high-quality video and voice calls which can help improve communication within teams.
Dialpad offers a variety of collaboration tools such as messaging, file sharing, and screen sharing.
It integrates well with other popular business applications like G Suite, Office 365, and Salesforce, enhancing productivity.
The software provides mobile apps for iOS and Android, allowing users to stay connected even when on the go.

Cons

Dialpad's pricing can be on the higher side for small businesses or organizations with budget constraints.
Some users may find the advanced settings and features of Dialpad overwhelming or complex to configure.
The call recording feature may have limitations depending on the plan chosen, which can be a drawback for some users.

FAQ

What is Dialpad?

Dialpad is a cloud-based business phone system that provides voice, video, messaging, and conferencing capabilities.

How does Dialpad work?

Dialpad uses VoIP (Voice over Internet Protocol) technology to transmit voice calls over the internet, allowing users to make and receive calls using their internet connection.

What features does Dialpad offer?

Dialpad offers features like call forwarding, voicemail, call recording, auto-attendant, team messaging, video conferencing, and integrations with other business tools.

Is Dialpad suitable for small businesses?

Yes, Dialpad caters to businesses of all sizes, including small businesses. It provides scalable solutions that can accommodate the needs of small teams as well as larger organizations.

Can Dialpad be used on mobile devices?

Yes, Dialpad has mobile apps for iOS and Android devices, allowing users to access their business phone system on-the-go.

Does Dialpad support international calling?

Yes, Dialpad supports international calling. Users can make calls to international numbers at competitive rates or take advantage of their global plans.

Can Dialpad integrate with other business tools?

Yes, Dialpad can integrate with popular business tools like G Suite, Office 365, Salesforce, Zendesk, and Slack, among others.

Is customer support available for Dialpad users?

Yes, Dialpad provides customer support to its users. They offer various support channels including phone, email, and live chat.

What is the pricing structure of Dialpad?

Dialpad offers different pricing plans based on the number of users and required features. Detailed pricing information can be found on their website.

Does Dialpad offer a free trial?

Yes, Dialpad offers a free trial period for users to test out their services before making a purchasing decision.

Elena Angelini

I'm Elena, your go-to software reviewer at UpdateStar and tech enthusiast. Whether you're a user seeking the latest software titles or software news I've got you covered. When I'm not diving into the latest software, you can find me exploring nature trails, camping under the stars, or competing in online multiplayer games. My reviews are designed to be fun, engaging, and packed with all the details you need to make informed decisions.

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